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Frequently Asked Questions 

  • Do you ship internationally?
    Of course, Art is for everyone. All the products are available for world-wide shipping. The rates are determined by the weight of the package. You’ll be able to see it in the description box and at the check out page.
  • Can I opt for any gifting options like adding Gift Wraps, Notes etc?
    Yes and very easily. Along with your chosen gifting items, please add to your cart gift wrap and/or gift note from the Gifting menu. you can also find the links at the bottom of each product page. if you want to personalize or customize a note you want to send, just add what you would like to write before the checkout page. Alternatively, you can drop me a mail or dm with your order number as well!
  • How do I cancel my order?
    After it is placed, you can cancel your order anytime within 48 hours. You can go to your orders and click on the cancel order button to cancel your order. In case if you wish to cancel a part of the order, you can contact me via dm/contact page within the same time frame, and rest easy.
  • Do you take custom orders?
    I love custom orders. But the schedules may not always permit for me to take them up. If you have anything on your mind, do drop me a message and I will reach out to you soon.
  • If my favourite item’s out of stock, will you restock?
    Oh I know this feeling, so I won't keep you in suspense. Some collections are made for exclusive launches only so those are likely not to come back in that format, but the rest might. If you can still see the listing with a Coming Back button under it, it will be coming up again and soon. To know exactly when, Signup to the LetterBox and I'll inform you right when they come back up. Also, if you do not see your favorite product in that list that was not a part of an exclusive launch, drop me a dm and I will personally keep note of your interest.
  • How do you ship Artworks?
    All Orders are sent through either IndiaPost Registered Mail or DTDC registered post. After receiving your order it would take from 3-5 business days to ship your product. In any rare circumstances if I cannot meet this time limit, I will make sure to inform you via e-mail. I also share updates on my Instagram Stories, so you can stay connected for them there too. Shipping charges will vary from product to product, you’ll be able to find them in the descriptions to know the exact fee.
  • I have a different question, can I contact you somehow?
    Yes! You can contact me via the Contact page here, drop me an email at help@theodnry.store and also drop me a dm on Instagram. The first two are most efficient and fastest mode for me to respond back to you, so if you have a rush, avoid a dm and rather drop e a message or a mail.
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